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Founder, Summit Services
Great once it was configured to us. Getting there took a partner and a few months.
You can tailor it heavily to your own processes.
A few modules feel half finished.
Managing Director, Cape Trading
LinkedIn verifiedOur stock, sales and accounting finally live in one system and I can see the full picture instead of stitching reports together.
The value is hard to beat. You get a huge amount of functionality for what you pay.
Some modules feel more finished than others.
Founder, Marula Pty Ltd
We get value from it but the setup and the support have both been frustrating.
Everything being in one database is a real plus.
The complexity is a lot for a small team to manage.
CEO, Silverline Group
The all in one idea works well for us. Support through the official line can drag though.
Adding new modules as we grew was straightforward.
Version upgrades can break customisations.
General Manager, Kalahari Pty Ltd
It runs our manufacturing and our shop front off the same database. Took effort to get there but it was worth it.
The value is hard to beat. You get a huge amount of functionality for what you pay.
Support really depends on your partner. The official channel can be slow.
Systems Administrator
LinkedIn verifiedIt runs our manufacturing and our shop front off the same database. Took effort to get there but it was worth it.
It is very customisable. With a decent partner you can shape it to how you actually work.
There is a learning curve for staff, it is not something you just switch on and go.
Managing Director, Kalahari Group
Our stock, sales and accounting finally live in one system and I can see the full picture instead of stitching reports together.
The community and documentation are large so there is usually an answer out there when you get stuck.
The setup is a proper project. Budget the time and probably a partner to get it right.
Supply Chain Manager, Baobab Group
LinkedIn verifiedIt can do almost anything, which is also the problem. Simple tasks can end up complicated.
When it is configured properly it is genuinely powerful.
Upgrades and customisations do not always play nicely together.
Systems Administrator, Protea Trading
LinkedIn verifiedPowerful yes, but the complexity and the weak official support made it a slog for a small business.
The pricing on the software itself is fair.
None really.
IT Manager, Highveld Group
It runs our manufacturing and our shop front off the same database. Took effort to get there but it was worth it.
Everything is connected. A sale flows through to inventory and accounting without me re entering a thing.
There is a learning curve for staff, it is not something you just switch on and go.