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Odoo

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Verified reviews for Odoo

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4.2

138 reviews

  • 5
    67
  • 4
    44
  • 3
    19
  • 2
    6
  • 1
    2
Positive 80%Neutral 14%Negative 6%
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D

David C.Verified reviewer

Finance Manager, Summit Digital

LinkedIn verified
Electrical/Electronic Manufacturing501-1000 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 16 February 2026

Great once it is set up

It runs our manufacturing and our shop front off the same database. Took effort to get there but it was worth it.

Ease of use
4.0
Customer service
5.0
Pros

The community and documentation are large so there is usually an answer out there when you get stuck.

Cons

There is a learning curve for staff, it is not something you just switch on and go.

Was this helpful? · 4
K

Karabo R.

Founder, Anchor Labs

Construction201-500 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 12 February 2026

Grows with the business

Yes it takes work to set up, but once it is running it does the job of software that costs many times more.

Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

The community and documentation are large so there is usually an answer out there when you get stuck.

Cons

Support really depends on your partner. The official channel can be slow.

Was this helpful? · 20
S

Simone D.

General Manager, Vaal Holdings

Retail1 employeesUnited KingdomUsed: 6-12 months
4.0
Reviewed on 9 February 2026

Great value once configured

We run most of the business on it now. Some modules are stronger than others but the core is solid.

Customer service
4.0
Value for money
3.0
Pros

You can tailor it heavily to your own processes.

Cons

Official support is slow, a good partner matters a lot.

Was this helpful? · 20
D

David Pretorius

Managing Director, Protea Group

Logistics and Supply Chain2-10 employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 9 February 2026

Solid all in one, some rough edges

The all in one idea works well for us. Support through the official line can drag though.

Customer service
4.0
Value for money
5.0
Pros

Adding new modules as we grew was straightforward.

Cons

Version upgrades can break customisations.

Was this helpful? · 30
T

Tebogo G.Verified reviewer

Operations Manager, Drakensberg Holdings

LinkedIn verified
Logistics and Supply Chain51-200 employeesUnited KingdomUsed: 1-2 years
2.0
Reviewed on 8 February 2026

Setup nearly broke us

Powerful yes, but the complexity and the weak official support made it a slog for a small business.

Ease of use
2.0
Value for money
3.0
Functionality
2.0
Pros

The pricing on the software itself is fair.

Cons

Implementation was long, painful and expensive.

Was this helpful? · 22
P

Palesa Pillay

Founder, Protea Group

Manufacturing11-50 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 2 February 2026

Best value business software we found

Our stock, sales and accounting finally live in one system and I can see the full picture instead of stitching reports together.

Ease of use
5.0
Value for money
5.0
Functionality
5.0
Pros

You switch on only the modules you need and add more later, so it fits a small business and a bigger one.

Cons

Support really depends on your partner. The official channel can be slow.

Was this helpful? · 27
M

Michelle B.Verified reviewer

Finance Manager, Acacia Services

LinkedIn verified
Information Technology and Services201-500 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 27 January 2026

Grows with the business

We were juggling separate tools for sales, stock and invoicing. Odoo pulled all of it into one place and the modules actually talk to each other.

Ease of use
5.0
Value for money
5.0
Pros

Everything is connected. A sale flows through to inventory and accounting without me re entering a thing.

Cons

Upgrading between versions can be a bit of a headache.

Was this helpful? · 16
C

Charlene H.

Project Manager, Northgate Labs

Farming201-500 employeesUnited KingdomUsed: 6-12 months
3.0
Reviewed on 20 January 2026

Mixed experience

The functionality is all there but getting it to work the way you want takes real effort and usually money for a partner.

Ease of use
2.0
Customer service
2.0
Value for money
4.0
Functionality
4.0
Pros

The value for the feature set is very good.

Cons

The complexity is a lot for a small team to manage.

Was this helpful? · 13
X

Xolani P.

Systems Administrator, Baobab Services

Wholesale1 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 20 January 2026

Best value business software we found

Our stock, sales and accounting finally live in one system and I can see the full picture instead of stitching reports together.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

It is very customisable. With a decent partner you can shape it to how you actually work.

Cons

Upgrading between versions can be a bit of a headache.

Was this helpful? · 0
J

Johan C.

Systems Administrator, Drakensberg Trading

Consumer Goods51-200 employeesUnited KingdomUsed: 2+ years
2.0
Reviewed on 11 January 2026

Too complex for us

The idea is great but we spent months and a lot of money getting it usable, and it still fights us on simple things.

Ease of use
1.0
Value for money
2.0
Functionality
2.0
Pros

The pricing on the software itself is fair.

Cons

Official support is close to useless without a partner.

Was this helpful? · 0