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IT Manager, Northgate Group
We get value from it but the setup and the support have both been frustrating.
The value for the feature set is very good.
Upgrades and customisations do not always play nicely together.
Project Manager, Sandton Labs
We started with just CRM and inventory and kept switching on modules as we grew. That flexibility is the whole point for me.
The community and documentation are large so there is usually an answer out there when you get stuck.
There is a learning curve for staff, it is not something you just switch on and go.
Systems Administrator, Sable Labs
We run most of the business on it now. Some modules are stronger than others but the core is solid.
Having sales, stock and accounting joined up has cut out a lot of double capturing.
Official support is slow, a good partner matters a lot.
General Manager, Summit Labs
LinkedIn verifiedWe started with just CRM and inventory and kept switching on modules as we grew. That flexibility is the whole point for me.
It is very customisable. With a decent partner you can shape it to how you actually work.
There is a learning curve for staff, it is not something you just switch on and go.
Operations Manager, Sable Services
Great once it was configured to us. Getting there took a partner and a few months.
Adding new modules as we grew was straightforward.
A few modules feel half finished.
Owner, Highveld Pty Ltd
LinkedIn verifiedWe were juggling separate tools for sales, stock and invoicing. Odoo pulled all of it into one place and the modules actually talk to each other.
It is very customisable. With a decent partner you can shape it to how you actually work.
Support really depends on your partner. The official channel can be slow.
Finance Manager, Vaal Pty Ltd
LinkedIn verifiedThe all in one idea works well for us. Support through the official line can drag though.
Adding new modules as we grew was straightforward.
Official support is slow, a good partner matters a lot.
General Manager, Anchor Trading
We get value from it but the setup and the support have both been frustrating.
The value for the feature set is very good.
Upgrades and customisations do not always play nicely together.