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Moorepay

Verified Listing

UK payroll software and managed payroll services

Verified reviews for Moorepay

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4.0

41 reviews

  • 5
    16
  • 4
    15
  • 3
    7
  • 2
    1
  • 1
    2
Positive 76%Neutral 17%Negative 7%
Write a Review
C

Chris G.

Group Financial Controller, Fenwick & Co

Accounting1 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 28 June 2025

Peace of mind every month

When we had a tricky redundancy calculation their team walked us through it properly.

Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

Compliance and legislation support is excellent.

Cons

Pricing is quote based so it is not the cheapest.

Was this helpful? · 18
G

Gareth MercerVerified reviewer

HR and Payroll Lead, Danebridge Associates

LinkedIn verified
Retail201-500 employeesUnited KingdomUsed: 6-12 months
4.0
Reviewed on 1 May 2025

Dependable payroll partner

Does everything we need and keeps us compliant, though you are paying for the managed service and it shows.

Ease of use
4.0
Customer service
4.0
Value for money
3.0
Functionality
4.0
Pros

You always reach a real person.

Cons

The portal is dated.

Was this helpful? · 38
L

Louise Docherty

Payroll Manager

Facilities Management11-50 employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 25 April 2025

Handles it all for us

Does everything we need and keeps us compliant, though you are paying for the managed service and it shows.

Ease of use
4.0
Customer service
5.0
Value for money
5.0
Functionality
4.0
Pros

Compliance support is first rate.

Cons

The portal is dated.

Was this helpful? · 22
L

Lucy Carter

Payroll Manager, Redgate Consulting

Professional Services11-50 employeesUnited KingdomUsed: 1-2 years
1.0
Reviewed on 18 January 2025

Not right for a small team

The onboarding dragged and for our size the whole thing felt heavier and pricier than we needed.

Customer service
1.0
Value for money
1.0
Functionality
1.0
Pros

The people we spoke to were pleasant.

Cons

Slow onboarding.

Was this helpful? · 25
R

Rachel Foster

Managing Director

Hospitality11-50 employeesUnited KingdomUsed: 6-12 months
4.0
Reviewed on 6 January 2025

Solid and compliant

The support team are excellent. The portal itself could do with a refresh.

Ease of use
3.0
Customer service
5.0
Value for money
3.0
Pros

Compliance support is first rate.

Cons

The portal is dated.

Was this helpful? · 15
M

Megan G.

Office Manager, Pennine Trading

Facilities Management501-1000 employeesUnited KingdomUsed: 2+ years
1.0
Reviewed on 26 November 2024

Onboarding put us off

The onboarding dragged and for our size the whole thing felt heavier and pricier than we needed.

Ease of use
1.0
Value for money
1.0
Functionality
1.0
Pros

The people we spoke to were pleasant.

Cons

Nothing worth noting.

Was this helpful? · 34
F

Fiona Clarke

Group Financial Controller, Brindley Trading

Accounting51-200 employeesUnited KingdomUsed: 2+ years
3.0
Reviewed on 23 October 2024

Reliable but pricey

The service is solid and the people are good, but for our size the cost was harder to justify each year.

Ease of use
2.0
Customer service
4.0
Value for money
3.0
Functionality
4.0
Pros

Strong compliance support.

Cons

Pricing is on the higher side.

Was this helpful? · 42
J

Jack Kavanagh

Office Manager, Hartley Ltd

Manufacturing201-500 employeesUnited KingdomUsed: 1-2 years
3.0
Reviewed on 16 August 2024

Mixed on value

The service is solid and the people are good, but for our size the cost was harder to justify each year.

Ease of use
2.0
Customer service
4.0
Value for money
2.0
Pros

Helpful people on the phone.

Cons

More than a small firm needs.

Was this helpful? · 7
A

Amy P.

HR and Payroll Lead, Whitfield Trading

Hospitality51-200 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 23 July 2024

Glad we outsourced to them

With over 300 staff across sites, moving to the managed service means RTI, pensions and starters and leavers are handled for us.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
4.0
Pros

HR add ons tie in when you need them.

Cons

You do depend on them, which is the trade off with managed payroll.

Was this helpful? · 38
E

Emma H.

HR and Payroll Lead

Transportation and Logistics1 employeesUnited KingdomUsed: 6-12 months
3.0
Reviewed on 1 May 2024

Fine for larger employers

Keeps us compliant and the support is strong, the software side just feels behind the times.

Ease of use
3.0
Customer service
4.0
Value for money
3.0
Pros

Helpful people on the phone.

Cons

Dated portal.

Was this helpful? · 45