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Moorepay

Verified Listing

UK payroll software and managed payroll services

Verified reviews for Moorepay

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4.0

41 reviews

  • 5
    16
  • 4
    15
  • 3
    7
  • 2
    1
  • 1
    2
Positive 76%Neutral 17%Negative 7%
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C

Chris SharmaVerified reviewer

HR Manager, Mersey Group

LinkedIn verified
Facilities Management201-500 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 7 January 2026

Knowledgeable UK support team

We hand over the payroll each month and it comes back right. That reliability is worth a lot to a busy finance team.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

The dedicated account manager understands our business.

Cons

None so far.

Was this helpful? · 15
D

Dominic Y.Verified reviewer

HR and Payroll Lead

LinkedIn verified
Professional Services501-1000 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 4 January 2026

Peace of mind every month

With over 300 staff across sites, moving to the managed service means RTI, pensions and starters and leavers are handled for us.

Ease of use
4.0
Value for money
5.0
Pros

The dedicated account manager understands our business.

Cons

The software portal feels a little dated.

Was this helpful? · 32
I

Ian N.

Payroll Manager, Oakwell

Professional Services11-50 employeesUnited KingdomUsed: 6-12 months
4.0
Reviewed on 27 December 2025

Support you can count on

Does everything we need and keeps us compliant, though you are paying for the managed service and it shows.

Ease of use
4.0
Customer service
4.0
Value for money
4.0
Functionality
5.0
Pros

You always reach a real person.

Cons

Quote based pricing works out higher than software only rivals.

Was this helpful? · 41
K

Katie V.Verified reviewer

Finance Director, Bramley Digital

LinkedIn verified
Professional Services501-1000 employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 11 December 2025

Dependable payroll partner

Good partner for a business our size. Onboarding was slower than quoted.

Ease of use
4.0
Customer service
4.0
Value for money
3.0
Functionality
5.0
Pros

You always reach a real person.

Cons

The portal is dated.

Was this helpful? · 33
K

Katie Hargreaves

Office Manager, Waverley

Hospitality51-200 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 19 November 2025

Reliable partner for years

We hand over the payroll each month and it comes back right. That reliability is worth a lot to a busy finance team.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
4.0
Pros

The dedicated account manager understands our business.

Cons

Onboarding took longer than we hoped.

Was this helpful? · 13
M

Mark Caldwell

HR and Payroll Lead, Brindley Services

Healthcare501-1000 employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 3 November 2025

Good managed service

Does everything we need and keeps us compliant, though you are paying for the managed service and it shows.

Ease of use
4.0
Customer service
4.0
Value for money
4.0
Functionality
4.0
Pros

Accurate and dependable payroll.

Cons

Quote based pricing works out higher than software only rivals.

Was this helpful? · 37
S

Sarah C.

HR and Payroll Lead, Carrick Trading

Manufacturing11-50 employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 8 October 2025

Reliable partner for years

We hand over the payroll each month and it comes back right. That reliability is worth a lot to a busy finance team.

Ease of use
4.0
Customer service
5.0
Value for money
4.0
Functionality
5.0
Pros

Reliable and accurate month after month.

Cons

You do depend on them, which is the trade off with managed payroll.

Was this helpful? · 5
H

Helen CaldwellVerified reviewer

Operations Manager, Brindley Services

LinkedIn verified
Transportation and Logistics51-200 employeesUnited KingdomUsed: 6-12 months
2.0
Reviewed on 15 August 2025

Too much for a small firm

The service was fine but for a small team it was more managed payroll than we needed at a price to match.

Ease of use
2.0
Customer service
2.0
Value for money
2.0
Functionality
2.0
Pros

The support staff were helpful.

Cons

Expensive for a small employer.

Was this helpful? · 32
N

Nadia K.Verified reviewer

Head of Finance, Blackwood Solutions

LinkedIn verified
Manufacturing501-1000 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 5 August 2025

Reliable partner for years

They have kept us compliant through every rule change for years without drama.

Ease of use
5.0
Customer service
5.0
Value for money
4.0
Functionality
4.0
Pros

Compliance and legislation support is excellent.

Cons

Onboarding took longer than we hoped.

Was this helpful? · 11
D

Daniel S.Verified reviewer

Head of Finance, Clyde Studio

LinkedIn verified
Facilities Management1 employeesUnited KingdomUsed: 2+ years
3.0
Reviewed on 22 July 2025

Fine for larger employers

The service is solid and the people are good, but for our size the cost was harder to justify each year.

Ease of use
3.0
Customer service
3.0
Value for money
3.0
Functionality
3.0
Pros

Helpful people on the phone.

Cons

None so far.

Was this helpful? · 0