Sage Accounting

Payroll included in the plan instead of another subscription.

One user on the Start plan is tight for a husband and wife business.

Statements and reminders on autopilot each month.

Bank feed reauthorisation comes around too often.

Everything searchable, four years of records in seconds.

Reports menu takes some learning to find your regulars.

Receipt capture from the phone with the amounts read correctly.

Chat support is slower than the phone, use the phone.

Clean handover between our old bookkeeper and the new one.

One user on the Start plan is tight for a husband and wife business.

Uptime has been good, slow sometimes but never down.

Search and filtering feel a generation behind.

Bank feeds that just work, day in day out, across our accounts.

Nothing that would send me elsewhere.

Reliable through three price sensitive Januaries without drama.

Chat support is slower than the phone, use the phone.

Receipt capture works as advertised.

Feature gaps push you toward plan upgrades.

Fair monthly price for the feature set.

Some accounting jargon could use plainer labels.