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Sage Accounting

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MTD ready cloud accounting for UK small businesses, now with payroll and Sage Copilot included

4.1Based on 272 reviews

Verified reviews for Sage Accounting

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4.1

272 reviews

  • 5 ★
    119
  • 4 ★
    102
  • 3 ★
    27
  • 2 ★
    14
  • 1 ★
    10
Positive 81%Neutral 10%Negative 9%
Write a Review
S

Stefan EastwoodVerified reviewer

Accountant

LinkedIn verified
Marketing & Advertising2-10 employeesUnited KingdomUsed: 2+ years
1.0
Reviewed on 1 December 2024

Gave up after eight months

A year of small failures adds up to one big one. Each issue was minor, the pattern was not, and nobody at the company seemed empowered to break it.

Customer service
1.0
Value for money
1.0
Functionality
1.0
Pros

The data did eventually export in usable shape.

Cons

Errors that appeared at deadlines and vanished at demos.

Was this helpful? · 19
D

Donna UmplebyVerified reviewer

Finance Manager, Kestrel Services

LinkedIn verified
Real Estate11-50 employeesIrelandUsed: 6-12 months
5.0
Reviewed on 1 December 2024

Everything reconciled by Friday

The dashboard showing what we are owed, what we owe and the VAT building up has changed how I run the week. No more surprises at quarter end.

Ease of use
5.0
Customer service
5.0
Functionality
5.0
Pros

Everything searchable, four years of records in seconds.

Cons

A couple of the newer AI features feel aimed at bigger firms.

Was this helpful? · 3
G

George VarleyVerified reviewer

Operations Manager, Orchard & Co

LinkedIn verified
Sports11-50 employeesUnited KingdomUsed: 6-12 months
4.0
Reviewed on 26 November 2024

Does the job for a small firm

The monthly cost is fair for what it does, especially with payroll included. Knock a star off for the occasional sluggish afternoon and limited invoice templates.

Ease of use
4.0
Customer service
3.0
Value for money
5.0
Functionality
4.0
Pros

Mobile app that covers the essentials well.

Cons

Several useful features live on the plan above.

Was this helpful? · 11
L

Luca B.Verified reviewer

Partner

LinkedIn verified
Non-Profit Organization Management11-50 employeesIrelandUsed: 1-2 years
5.0
Reviewed on 2 November 2024

Three year ends without a hitch

We moved off spreadsheets when the second employee started and I wish we had done it two years earlier. Everything since has been quicker and more accurate.

Ease of use
5.0
Customer service
5.0
Value for money
4.0
Pros

Payroll included in the plan instead of another subscription.

Cons

Stock features are basic if you carry much inventory.

Was this helpful? · 6
M

Mark S.

Finance Manager

Hospitality51-200 employeesUnited KingdomUsed: 6-12 months
4.0
Reviewed on 28 October 2024

Sensible software, sensible price

It does the boring things brilliantly and the clever things adequately. For a business our size that is the right way round.

Ease of use
4.0
Customer service
4.0
Value for money
4.0
Functionality
4.0
Pros

Fair monthly price for the feature set.

Cons

No built in time tracking for service businesses.

Was this helpful? · 25
P

Paul Longbottom

Freelancer, Chalkhill

LandscapingSelf-employed employeesUnited KingdomUsed: 1-2 years
3.0
Reviewed on 24 October 2024

Decent but not effortless

We use a fraction of it well and the rest not at all. Possibly our fault, but the product does little to lead you into the deeper features.

Ease of use
4.0
Functionality
3.0
Pros

Invoicing is quick once templates are set.

Cons

Support chat wastes time before the phone fixes it.

Was this helpful? · 9
O

Oliver S.

Partner, Bramblewood Supplies

Consumer Services11-50 employeesIrelandUsed: 2+ years
5.0
Reviewed on 10 October 2024

Does the basics beautifully

We invoice from the app at the customer door and the professionalism has been commented on more than once. Small thing, real difference.

Ease of use
5.0
Customer service
4.0
Value for money
4.0
Functionality
4.0
Pros

Cash flow forecast that uses real invoice dates rather than guesses.

Cons

One user on the Start plan is tight for a husband and wife business.

Was this helpful? · 1
H

Henry Crowther

Office Manager, Kestrel Supplies

Consumer Services11-50 employeesUnited KingdomUsed: Less than 6 months
4.0
Reviewed on 3 September 2024

Keeps us compliant without fuss

The cash flow view and chasing emails have measurably helped. Wish list is modest, better search and a quicker reports menu.

Ease of use
3.0
Customer service
4.0
Value for money
4.0
Pros

Payroll bundled in, one bill instead of two.

Cons

Occasional slow spells at busy times of day.

Was this helpful? · 13
H

Henry B.Verified reviewer

Sole trader

LinkedIn verified
Retail2-10 employeesUnited KingdomUsed: 6-12 months
4.0
Reviewed on 20 August 2024

A safe pair of hands

The monthly cost is fair for what it does, especially with payroll included. Knock a star off for the occasional sluggish afternoon and limited invoice templates.

Ease of use
4.0
Customer service
4.0
Value for money
3.0
Functionality
3.0
Pros

VAT handled properly including our scheme change mid year.

Cons

CSV import formatting is strict and unforgiving.

Was this helpful? · 16
N

Nigel Bannister

Co-founder

Food & Beverages11-50 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 18 August 2024

Sole trader life got simpler

The measure for me is the accountant bill. It has dropped every year since we started keeping proper records in here because they spend their hours advising instead of tidying.

Customer service
4.0
Value for money
4.0
Pros

Recurring invoices for regular customers run themselves.

Cons

One user on the Start plan is tight for a husband and wife business.

Was this helpful? · 14