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Sage Accounting

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MTD ready cloud accounting for UK small businesses, now with payroll and Sage Copilot included

Verified reviews for Sage Accounting

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4.1

272 reviews

  • 5
    119
  • 4
    102
  • 3
    27
  • 2
    14
  • 1
    10
Positive 81%Neutral 10%Negative 9%
Write a Review
N

Noah B.Verified reviewer

Sole trader, Gorsebank Workshop

LinkedIn verified
DesignSelf-employed employeesUnited KingdomUsed: Less than 6 months
4.0
Reviewed on 11 June 2026

Right choice for our trades business

The app is genuinely useful for invoicing on the move. The desktop site is where the deeper work happens and it is fine, just not exciting.

Ease of use
4.0
Customer service
4.0
Value for money
4.0
Pros

Receipt photos attached to the right transactions.

Cons

Chat support quality depends who you get.

Was this helpful? · 14
H

Harry B.Verified reviewer

Founder, Larkspur Supplies

LinkedIn verified
Design11-50 employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 11 June 2026

Strong core, average extras

For a first accounting product it strikes the right balance, enough guidance not to feel lost, enough depth not to outgrow it in a year.

Customer service
4.0
Value for money
3.0
Functionality
5.0
Pros

The accountant works in it directly at quarter end.

Cons

Nothing beyond the usual small gripes.

Was this helpful? · 24
R

Roisin K.

Managing Director, Bramblewood Consulting

Non-Profit Organization ManagementSelf-employed employeesUnited KingdomUsed: 6-12 months
4.0
Reviewed on 11 June 2026

Almost everything we need

Reports cover what a small business needs. When the accountant wanted something unusual we exported and she built it herself without complaint.

Customer service
3.0
Value for money
4.0
Functionality
3.0
Pros

VAT handled properly including our scheme change mid year.

Cons

CSV import formatting is strict and unforgiving.

Was this helpful? · 27
R

Rosie Hetherington

Owner, The Wren Coffee House

Hospitality2-10 employeesUnited KingdomUsed: 6-12 months
5.0
Reviewed on 9 June 2026

A cafe owner who actually looks at her numbers now

My accountant suggested Sage when I admitted the books were done quarterly in a panic. Now I check the dashboard with my morning coffee and I have caught two supplier overcharges because of it.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
4.0
Pros

Daily till takings reconcile against the bank feed in minutes. Supplier bills photographed and posted before the rep leaves the building. Payroll for my five staff included in the price. Support helped me set up the tips handling correctly.

Cons

Nothing serious. The intro discount ending was a bump but I had six months of savings from ditching my old bookkeeping arrangement to soften it.

Was this helpful? · 12
F

Ffion Hollingworth

Finance Manager, Larkspur Ltd

AccountingSelf-employed employeesUnited KingdomUsed: Less than 6 months
4.0
Reviewed on 6 June 2026

Very good with small niggles

Solid and safe. When the bank feed hiccuped in the spring support sorted it inside two days, which I gather is not universal with these products.

Customer service
4.0
Value for money
5.0
Functionality
3.0
Pros

Clean migration from our previous product.

Cons

CSV import formatting is strict and unforgiving.

Was this helpful? · 3
W

Wendy N.

Freelancer

Music2-10 employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 5 June 2026

Happy customer, minor wishes

The cash flow view and chasing emails have measurably helped. Wish list is modest, better search and a quicker reports menu.

Ease of use
5.0
Customer service
4.0
Value for money
4.0
Pros

Support resolved our two issues within a couple of days.

Cons

Stock control is thin if you hold real inventory.

Was this helpful? · 22
P

Priya Raghavan

Founder

Management ConsultingSelf-employed employeesUnited KingdomUsed: 1-2 years
5.0
Reviewed on 2 June 2026

Went from spreadsheets to sorted in a weekend

I signed up on the 90% off offer mostly out of curiosity and honestly expected to cancel after the trial. Eighteen months later it runs my whole consultancy admin.

Ease of use
5.0
Customer service
4.0
Value for money
5.0
Functionality
4.0
Pros

Setup took an afternoon including connecting my Starling account. Invoices look professional and clients can pay by card straight from the invoice, which noticeably shortened how long I wait to get paid. The Copilot chaser emails are genuinely well written, I barely edit them.

Cons

Reporting on the Start plan is basic. I would like to tag income by client type without upgrading to Standard just for that.

Was this helpful? · 17
S

Sharon LongbottomVerified reviewer

Partner

LinkedIn verified
Accounting51-200 employeesUnited KingdomUsed: 6-12 months
4.0
Reviewed on 1 June 2026

Comfortable and familiar now

We came from a rival product after a price rise and the switch was less painful than feared. Sage matched most features and beat it on payroll.

Ease of use
4.0
Customer service
4.0
Value for money
3.0
Functionality
4.0
Pros

MTD submissions on time every quarter since we joined.

Cons

Chat support quality depends who you get.

Was this helpful? · 25
N

Nadia C.Verified reviewer

Director

LinkedIn verified
Events ServicesSelf-employed employeesUnited KingdomUsed: 1-2 years
4.0
Reviewed on 1 June 2026

Mostly excellent, occasionally puzzling

A year in and it does what we bought it for. A few workflow quirks and a price step after the offer period, but the VAT and invoicing side has been faultless.

Ease of use
4.0
Customer service
4.0
Value for money
5.0
Functionality
4.0
Pros

Recurring invoices dependable month after month.

Cons

Invoice design options are limited for brand conscious businesses.

Was this helpful? · 2
E

Eva W.

Treasurer, Foxglove Studio

Marketing & Advertising51-200 employeesIrelandUsed: 6-12 months
5.0
Reviewed on 1 June 2026

The mobile app pulls its weight

Every document, quote and invoice for four years is searchable in seconds. The filing cabinet went to the tip last spring.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Pros

The audit trail satisfied our accountant at year end without questions.

Cons

The intro discount ending is a bump you should diary.

Was this helpful? · 2