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HR and Payroll Officer, Northgate Pty Ltd
LinkedIn verifiedWe have battled with this since we moved over. The system is capable but getting it to do what you want is a fight.
Cloud access is useful, at least I can log in from anywhere.
Nothing so far.
HR Administrator, Drakensberg Trading
Reliable and it has not let us down on a pay run yet. Support can be slow at times but they get there.
It scales with you. We added headcount and did not have to change anything about how we run payroll.
The learning curve is real. Give yourself a good few weeks before you feel comfortable.
CFO
LinkedIn verifiedThe tax updates come through automatically so I am not scrambling every time the budget changes. Big relief for a small HR team.
It handles our RTI and the HMRC submissions without me having to think too hard. Tax tables update on their own when treasury changes them.
The interface looks a bit dated in places. It does the job but a fresh coat of paint would not hurt.
People Manager, Northgate Group
Solid product. We are a manufacturing business with weekly and monthly staff and it copes with all of it fine.
The support team actually understands payroll. When I log a query they know what I am talking about instead of reading off a script.
Sometimes the system is a little slow first thing in the morning when everyone logs in.
HR and Payroll Officer, Summit Pty Ltd
Solid product. We are a manufacturing business with weekly and monthly staff and it copes with all of it fine.
The support team actually understands payroll. When I log a query they know what I am talking about instead of reading off a script.
None that come to mind really. We are very happy.
CFO, Summit Trading
LinkedIn verifiedWe use it because it works, not because we love it. Support is slow and the interface takes getting used to.
Once it is set up it is stable and runs each month without drama.
The reporting takes real effort to configure the way you want.
HR Business Partner, Sandton Trading
It does what it needs to for payroll but I would not call it easy. There is a fair bit of clicking around to get simple things done.
Once it is set up it is stable and runs each month without drama.
It feels built for bigger companies. As a smaller team a lot of it is overkill for us.
HR Business Partner, Cape Trading
We moved our whole payroll onto PaySpace last year and honestly I do not know how we managed before. Payslips go out on time every month and staff can pull their own P60s without bugging me.
Payslips look professional and go out by email automatically. Staff stopped coming to ask for copies.
Nothing major honestly. Maybe the mobile app could load a touch quicker.
Office Manager, Bluewater Holdings
LinkedIn verifiedRuns like clockwork. I do payroll for about 80 people and month end used to eat my whole week, now its a day at most.
Being cloud based I can run payroll from anywhere. Office, home, on my phone when I am travelling, it does not matter.
Sometimes the system is a little slow first thing in the morning when everyone logs in.
HR and Payroll Officer
We have been on it about a year. Once you learn where everything is it runs smoothly, but the first month or two was a steep climb.
Cloud access means I am not tied to one machine. That flexibility has been useful more than once.
Some of the screens feel cluttered and it is not always obvious where a setting lives.