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Odoo

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Verified reviews for Odoo

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4.2

138 reviews

  • 5
    67
  • 4
    44
  • 3
    19
  • 2
    6
  • 1
    2
Positive 80%Neutral 14%Negative 6%
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W

Wesley van der MerweVerified reviewer

Project Manager

LinkedIn verified
Retail501-1000 employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 2 June 2026

Does a lot for the money

The all in one idea works well for us. Support through the official line can drag though.

Ease of use
3.0
Customer service
4.0
Value for money
4.0
Functionality
4.0
Pros

Adding new modules as we grew was straightforward.

Cons

None really.

Was this helpful? · 3
A

Anika F.

General Manager, Sandton Trading

Import and Export201-500 employeesUnited KingdomUsed: Less than 6 months
4.0
Reviewed on 27 May 2026

Flexible and capable

We run most of the business on it now. Some modules are stronger than others but the core is solid.

Ease of use
3.0
Customer service
4.0
Pros

Adding new modules as we grew was straightforward.

Cons

A few modules feel half finished.

Was this helpful? · 20
X

Xolani H.Verified reviewer

Managing Director

LinkedIn verified
Retail2-10 employeesUnited KingdomUsed: 6-12 months
3.0
Reviewed on 16 May 2026

Capable but complex

We get value from it but the setup and the support have both been frustrating.

Ease of use
2.0
Customer service
2.0
Value for money
3.0
Functionality
3.0
Pros

When it is configured properly it is genuinely powerful.

Cons

Upgrades and customisations do not always play nicely together.

Was this helpful? · 7
Y

Yusuf du ToitVerified reviewer

Project Manager, Umhlanga Digital

LinkedIn verified
Electrical/Electronic Manufacturing201-500 employeesUnited KingdomUsed: Less than 6 months
5.0
Reviewed on 16 May 2026

Replaced five different tools

We were juggling separate tools for sales, stock and invoicing. Odoo pulled all of it into one place and the modules actually talk to each other.

Ease of use
5.0
Customer service
5.0
Value for money
5.0
Functionality
5.0
Pros

The value is hard to beat. You get a huge amount of functionality for what you pay.

Cons

Some modules feel more finished than others.

Was this helpful? · 7
F

Fatima JacobsVerified reviewer

Operations Manager, Tygerberg Services

LinkedIn verified
Import and Export1 employeesUnited KingdomUsed: 2+ years
5.0
Reviewed on 15 May 2026

Grows with the business

Yes it takes work to set up, but once it is running it does the job of software that costs many times more.

Ease of use
4.0
Customer service
4.0
Value for money
5.0
Functionality
5.0
Pros

You switch on only the modules you need and add more later, so it fits a small business and a bigger one.

Cons

There is a learning curve for staff, it is not something you just switch on and go.

Was this helpful? · 18
E

Emily T.Verified reviewer

Owner, Highveld Group

LinkedIn verified
Construction1 employeesUnited KingdomUsed: 2+ years
4.0
Reviewed on 15 May 2026

Solid all in one, some rough edges

Great once it was configured to us. Getting there took a partner and a few months.

Ease of use
4.0
Customer service
4.0
Value for money
4.0
Pros

The price to functionality ratio is excellent.

Cons

Official support is slow, a good partner matters a lot.

Was this helpful? · 18
R

Refilwe P.

IT Manager, Silverline Digital

Automotive51-200 employeesUnited KingdomUsed: 1-2 years
3.0
Reviewed on 11 May 2026

Powerful but a lot of work

The functionality is all there but getting it to work the way you want takes real effort and usually money for a partner.

Ease of use
3.0
Customer service
2.0
Value for money
3.0
Functionality
3.0
Pros

When it is configured properly it is genuinely powerful.

Cons

Upgrades and customisations do not always play nicely together.

Was this helpful? · 22
M

Musa R.

CEO, Sandton Pty Ltd

Food & Beverages201-500 employeesUnited KingdomUsed: 2+ years
1.0
Reviewed on 10 May 2026

Not for a small business without a partner

We underestimated how much work it would be. Months in and it still is not right, and getting help without a paid partner is a nightmare.

Ease of use
1.0
Customer service
1.0
Value for money
1.0
Functionality
1.0
Pros

On paper it does everything, the reality was another story for us.

Was this helpful? · 34
V

Vanessa R.Verified reviewer

Managing Director, Umhlanga Digital

LinkedIn verified
Automotive1 employeesUnited KingdomUsed: Less than 6 months
2.0
Reviewed on 10 May 2026

Setup nearly broke us

Powerful yes, but the complexity and the weak official support made it a slog for a small business.

Ease of use
1.0
Customer service
2.0
Value for money
3.0
Functionality
2.0
Pros

The breadth of features is genuinely impressive.

Cons

Official support is close to useless without a partner.

Was this helpful? · 3
V

Vusi H.Verified reviewer

IT Manager, Sable Holdings

LinkedIn verified
Import and Export1 employeesUnited KingdomUsed: Less than 6 months
1.0
Reviewed on 10 May 2026

Regret the implementation

We underestimated how much work it would be. Months in and it still is not right, and getting help without a paid partner is a nightmare.

Ease of use
1.0
Customer service
1.0
Value for money
2.0
Functionality
1.0
Pros

On paper it does everything, the reality was another story for us.

Cons

Support was slow and unhelpful when we were stuck.

Was this helpful? · 21