Odoo

The community and documentation are large so there is usually an answer out there when you get stuck.

Support really depends on your partner. The official channel can be slow.

You switch on only the modules you need and add more later, so it fits a small business and a bigger one.

The setup is a proper project. Budget the time and probably a partner to get it right.

Everything is connected. A sale flows through to inventory and accounting without me re entering a thing.

Support really depends on your partner. The official channel can be slow.

It is very customisable. With a decent partner you can shape it to how you actually work.

Some modules feel more finished than others.

You switch on only the modules you need and add more later, so it fits a small business and a bigger one.

There is a learning curve for staff, it is not something you just switch on and go.

You can tailor it heavily to your own processes.

Official support is slow, a good partner matters a lot.

The community and documentation are large so there is usually an answer out there when you get stuck.

Nothing so far.

The value is hard to beat. You get a huge amount of functionality for what you pay.

Upgrading between versions can be a bit of a headache.

The price to functionality ratio is excellent.

A few modules feel half finished.

Having sales, stock and accounting joined up has cut out a lot of double capturing.

Version upgrades can break customisations.